Privacy Policy

This Privacy Policy explains how SCROLLmySTORY ("SCROLLmySTORY," "we," "us," or "our") collects, uses, stores, and shares information when you use our mobile application, website, and related services (the "Service"). The Service is intended for adults age 18 and older.

Privacy at a glance

• Your account details, email address, date of birth, and password are not part of your public profile.
• Videos, captions, comments, profile details, and other interactions you choose to share publicly can be seen by other people using the Service.
• Reports, blocks, support requests, and safety-review information are not visible to ordinary users.
• We do not sell personal information, run advertising, or offer paid subscriptions at this time.

Information we collect

Information you provide. When you create or use an account, we collect your email address, account credentials, date of birth, profile information, and information you choose to add to your profile. We also collect the videos, photos, audio, captions, comments, reports, feedback, and other content you choose to submit through the Service.

Information created through use. We collect activity associated with use of the Service, such as likes, follows, comments, shares, watch and activity events, faith-growth or daily-score activity, blocks, reports, and support or tester-feedback submissions.

Technical information. We may collect device, app, log, and security information needed to operate, protect, troubleshoot, and improve the Service. When you visit the website, the hosting and security systems may process basic technical information, such as an IP address, browser type, and visit time, for access control, security, and service operation. We do not currently use website advertising cookies.

Information about others. Content you post may include another person’s image, voice, name, or other information. You are responsible for having the permission needed to share that content.

Camera, microphone, and media permissions

If you choose to record or upload content, the app may request access to your camera, microphone, and photo or video library. These permissions are used to create, select, upload, and share the content you choose to provide. You can manage permissions through your device settings, although some creation features will not work without the relevant permission.

How we use information

• Operate the Service, create and secure accounts, and provide feeds, profiles, and community features.
• Process uploads, display content and interactions, and maintain feature activity and scores.
• Respond to support requests, tester feedback, and account-management requests.
• Protect users and the community; investigate reports; prevent abuse, fraud, and security incidents; and enforce our Community Guidelines and Terms of Use.
• Maintain, troubleshoot, and improve the Service.

Public and private information

Public information. Information you choose to share through public profile fields, videos, captions, comments, likes, follows, shares, and other community interactions may be visible to other people using the Service. Other users may discuss, react to, or share content that you make public. Please do not post information you do not want others to see.

Private information. Your account email, date of birth, password, account-management details, reports, blocks, tester feedback, and internal safety or moderation records are not displayed to ordinary users as part of the Service. Authorized people and providers may access this information only as reasonably needed to operate, secure, support, or review the Service.

Service providers and other disclosures

We use Firebase and Google Cloud services to provide authentication, database, file storage, and backend operations. Those providers process information on our behalf to operate the Service. We may use other service providers when reasonably necessary to operate, secure, support, or improve the Service, and will limit their access to what is needed for that work.

We may disclose information when reasonably necessary to protect people, investigate safety or security concerns, enforce our Terms or Community Guidelines, comply with applicable law, or respond to valid legal process. If SCROLLmySTORY is involved in a merger, acquisition, financing, or transfer of assets, information may be transferred as part of that transaction, subject to this Policy or notice where required.

SCROLLmySTORY does not sell personal information. We do not currently use advertising or offer paid subscriptions. If those practices change, we will update this Policy before or when the relevant change takes effect.

Retention and account deletion

You can initiate account deletion in the app from Profile > Edit Profile > Delete Account. If you cannot access the app, you may email support@scrollmystory.com with the subject “Account Deletion Request.” We may need to verify that the request is from the account owner before acting on it.

We retain account and Service information for as long as it is needed to provide the Service, meet the purposes described in this Policy, resolve a concern, or meet legal, safety, and operational obligations. When deletion is completed, the account, public profile, and uploaded content are removed from public view; personal activity, comments, likes, follows, and related account data are handled through the deletion process.

When an account is deleted, its profile and content are no longer accessible to other SCROLLmySTORY users. Media is scheduled for deletion processing after seven days. Limited, inaccessible provider retention may continue briefly afterward as part of secure storage protection and cleanup. Some limited records may be retained privately for legitimate safety, moderation, fraud-prevention, legal, audit, or testing purposes. Account deletion is final and does not restore deleted content or account history.

Your choices and requests

You may update certain account information in the app and can manage device permissions through your device settings. You may also request access to, correction of, or deletion of personal information by contacting support@scrollmystory.com. We may ask for information necessary to verify and process a request, and may limit or decline a request where applicable law permits or requires that result.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use a strong, unique password and keep your account credentials private.

Children

SCROLLmySTORY is not directed to children and is not available to people under 18. We do not knowingly collect personal information from people under 18. If you believe that a minor has provided personal information to us, contact us at support@scrollmystory.com.

Changes to this policy

We may update this Policy as the Service changes or when required by law. We will post the updated Policy on this page and update its effective date. Material changes may also be communicated in the app or by another appropriate method.