How can we help?

Contact support

For general questions, account help, or a concern that cannot be resolved in the app, email support@scrollmystory.com. Please do not include passwords, verification codes, or other sensitive account information in your email.

Report content

If you see content that may be unsafe or does not follow the Community Guidelines, use the in-app Report Content option. Include useful context when you can.

Block an account

Blocking helps you stop interaction with an account. It is a personal safety tool and does not automatically mean that a platform violation has occurred.

Testing feedback

Trusted testers can use the in-app Tester Feedback option to share a bug, a confusing experience, or an improvement idea. A helpful report includes the screen, what happened, what you expected, and a screenshot when possible.

Immediate danger

SCROLLmySTORY is not an emergency service. If you believe someone is in immediate danger, contact local emergency services or an appropriate local crisis resource.